IT Infrastructure Monitoring and Centralised Logging
We set up metrics and log collection, dashboards, and alerts for servers, services, applications, and network equipment. Using Zabbix, Prometheus, Grafana, and centralised log management platforms, we help detect anomalies earlier and identify the root causes of failures faster.
We’ll start with an infrastructure audit and identify your business-critical services.
Who It’s For
Companies where downtime and undetected issues affect users, internal operations, or revenue.
Outcome
An agreed set of metrics, logs, dashboards, and alerts that provides visibility into infrastructure health and enables faster response to anomalies.
When Monitoring Is Needed
Users report outages
The team learns that a website or service is unavailable only after receiving reports from customers or support staff.
Hidden failures go unnoticed
Backup jobs fail, disk space runs out, certificates expire, or background tasks stop running.
Errors disrupt business operations
Users cannot place an order, complete a payment, or perform another key action.
Performance deteriorates
Response times increase and servers reach their resource limits, while the cause of the load remains unknown.
What We Monitor and Log
Service availability
Websites, web servers, databases, DNS, APIs, email systems, and background services.
Infrastructure resources
CPU load, memory usage, disk capacity, disk I/O, network activity, virtual machines, and containers.
Application metrics
Response times, request and error rates, queue status, and other available application-level metrics.
Scheduled operations
SSL certificate and domain expiry dates, background job execution, and backup results.
Centralised logs
Collection, storage, and search across system logs, application logs, and infrastructure services.
Monitoring Tools
We use Zabbix to monitor servers, virtual machines, network equipment, and services. Prometheus collects and analyses metrics from applications, containers, and Kubernetes environments, while Grafana provides dashboards and data visualisation. For centralised log storage and search, we use Grafana Loki, Elastic Stack, or OpenSearch. Alerts are configured through the selected monitoring platform and delivered via agreed communication channels.
What’s Included
- Infrastructure audit and identification of critical services
- Definition of metrics, logs, and health checks
- Deployment and configuration of the selected monitoring platforms
- Dashboard creation
- Configuration of alert rules and notification channels
- Event grouping, prioritisation, and reduction of alert noise
- Documentation and access handover
- Ongoing tuning of thresholds and alerting rules
Implementation Process
Design
We review your system architecture, create a monitoring map, and define alert thresholds — typically ready within two business days.
Deployment
We install data collection agents and configure the central monitoring server and log storage systems.
Calibration
We test notifications under real operating conditions, reduce alert noise, and configure severity levels such as Warning and Critical.
Ongoing Support
We provide access to the dashboards and integrate monitoring into the wider server support strategy.
Know About Problems Before Your Customers Do
We will help identify what matters most in your environment, implement reliable monitoring, and keep downtime to a minimum.
We will respond within one business day.